Sony VAIO VGN-NS140E/S 15.4-Inch Laptop (2.0 GHz Intel Core 2 Duo T5800 Processor, 3 GB RAM, 250 GB Hard Drive, Vista Premium) Silver |

enlarge | Brand: Sony Category: Personal Computer
List Price: $799.99 Buy New: $669.98 You Save: $130.01 (16%)
New (3) from $669.98
Rating: 1 reviews Sales Rank: 134
Color: Silver Media: Personal Computers Batteries Included: Yes Operating System: Microsoft Windows Vista Home Premium CPU Manufacturer: Intel CPU Speed: 2 CPU Type: Intel Core Duo Processors: 2 System Bus Speed: 800 System Memory: 3000 Memory Type: DDR2 SDRAM Hard Drive Size: 250 Floppy Disk Drive: None Modem: Fax / modem Display Size: 15.4 Shipping Weight (lbs): 9.9 Dimensions (in): 16.7 x 5.5 x 13.4 Warranty: 1 year warranty
MPN: VGN-NS140E/S Model: VGN-NS140E/S UPC: 027242751903 EAN: 0027242751903 ASIN: B001F50SIS
Shipping: Eligible for Super Saver Shipping Availability: Usually ships in 5 to 7 weeks
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Features:
| • | Intel Core 2 Duo T5800 Processor (2.0GHz) | | • | Genuine Microsoft Windows Vista Home Premium | | • | 15.4-Inch widescreen LCD with XBRITE-ECO technology | | • | 3GB of pre-installed RAM and a roomy 250GB hard drive | | • | Built-in camera and microphone |
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Editorial Reviews:
Product Description Fusing fashion with premium computing, the VAIO NS series notebook is the ideal complement to your unique style. A Blu-ray Disc drive and vibrant 15.4-inch XBRITE-ECO widescreen display are perfect for watching your favorite high definition Blu-ray Disc movies. Stay connected to your friends and family via the built-in Motion Eye webcam and microphone. Featuring a head-turning, textured exterior, this notebook also comes equipped with a blazing-fast Intel Core 2 Duo T5800 processor, four USB ports and a roomy hard disk drive. You'll also enjoy wireless freedom with integrated 802.11a/b/g/n wireless LAN technology.
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Customer Reviews:
Very disappointed in Sony November 4, 2008 6 out of 7 found this review helpful
Before I make these comments, let me just say that I have been a satisfied Sony customer for years but this time they really let me down.
I ordered a Sony VGN- N140E as a second laptop for the house from Sony Style following a succesful experience with a Sony Vaio in the past. Unfortunately, the machine was defective upon arrival with what appeared to be a bad contact in the power circuit which mean't that the machine would not turn on.
So I contacted Sony support but their troubleshooting did not solve the problem. Then I contacted Sony Style Customer Relations. It only took me four (4) calls to get the right person. Their solution was to send the machine for repair. I politely pointed out that, had I wanted a refurbished machine, I would have purchsed one cheaper than the brand-new machine I had just received. My solution ... I like Sony equipment so why not just replace it with one that works? Sadly, that is not Sony policy. However, you can return it, wait to be reimbursed and then buy a new one. What they did not say was that I would have to fight them for another week to get them to pay for the return shipping. So, ten days later and about ten phone calls later, I can send the machine back to them (we will see if they try to mess me around after they receive it).
I am so disappointed in Sony customer service that I have decided not to buy another Vaio and I will certainly think twice about buying any Sony equipment. I will certainly never buy anything from Sony Style again as the returns process is pro-Sony but anti-customer.
I'm afraid that, with Sony, it is "caveat emptor" .... "buyer beware".
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